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Communication:  The Power Thank You

By Claudia Dunn, M.A., OTR/L, Director of Life Balance

April 15, 2011 - 5:00PM

Have you ever been in a position where you feel underappreciated? In a fast-paced world where courtesy is increasingly regarded as more antiquated than essential, you are not alone. To receive the gratitude we all want, make it a point to spend time with people who reciprocate naturally, continue to show your appreciation to the people in your life who do give back and never underestimate the power of a good “thank you.”

Communication: The Healing Power of a Good Apology

By Claudia Dunn, M.A., OTR/L, Director of Life Balance

April 26, 2011 - 5:00PM

We have all found ourselves at one time or another in a situation where we need to apologize. Whether we attribute our offense to stress, exhaustion, feeling overwhelmed or feeling threatened by someone or something, our emotions can, at times, guide our words and actions to treat others in a way that is not coming from our best self.