Privacy Policy

(Last Updated: September 13, 2006)

1. Data Controller

This website and all data and information submitted to it are controlled by Westlake Wellbeing Properties, LLC, doing business as California Health & Longevity Institute (“we”, “us”, “our”).

2. Your Consent

By using our website, you consent to the collection, use and sharing of any information we collect from you, as described in this Privacy Policy. Please review it carefully. If there is anything in it you do not agree with, you are not authorized to use this website and should not do so.

3. What Information We Collect from You

(a) When you visit our website, we automatically collect the following categories of information from you:

• the date or dates, and the start and end times, of your visit,

• the name of the domain and host from which you access the Internet,

• the IP address of your Internet Service Provider,

• your Internet Protocol (IP) address,

• the type and version of your Internet browser and operating system,

• the specific pages, images, videos and forms you access on our site,

• the Internet address of the website from which you entered our website,

• the Internet address of any website to which you go from our website,

• any search engine that referred you to our website, and any search strings or phrases you entered into the search engine to find our website,

• demographic information regarding the country of origin of your computer and the language(s) used by it, and

• your e-mail address (if you e-mail us).

(b) One way we collect the above information from you is by using devices such as “cookies”. “Cookies” allow a website operator to track a user’s navigation within the website, and to track the accessing, forwarding or deletion of an e-mail. They often work by transferring pieces of information from a web server to the user’s browser or hard drive, either for an individual session or for longer. Most computers are set up to accept cookies, but you can change your settings to have your computer notify you when you receive a new cookie or even to refuse to accept cookies, but you may as a result not be able to take advantage of some or all of the services and features on our website. (c) In addition to collecting information from you automatically, we collect any information that you voluntarily enter on our website. You can choose not to provide certain information, but you may as a result not be able to take advantage of some or all of the services and features on our website.

4. How We Use Your Information

As a health care facility, the information we collect from you is primarily used for your care. From time to time this may require disclosure of your information to other health care professionals. Your information may also be used to bill for services and obtain payment for those services.

Your information may also be used to improve our service to you, and for other business purposes, including but not limited to facilitating reservations, market research, and statistical analysis.

We may use the information to notify you by telephone, e-mail or regular mail about changes to out website, new or existing services, or special offers. If you prefer not to be contacted by a certain method, please let us know and we will gladly accommodate any reasonable request. You may also ask us to limit how we use your information and who we disclose it to. However, we may decline the request with a written explanation if it is unlawful or if we feel it would harm your care.

5. No Sharing of Personally Identifiable Information

In most cases, we do not share your “personally identifiable information” without your permission. (In this Privacy Policy, “personally identifiable information” refers to any information that can be used to identify you as an individual, including but not limited to your name and address, age, gender, e-mail address, telephone number, any financial history, medical information, and any identifying numbers, such as social security, passport and driver’s license numbers). Under no circumstances would we sell your information for marketing purposes.

In the event you experience a medical emergency and are unable to provide permission for the disclosure of your information, we may choose to share information that we feel is necessary to lessen a serious and imminent threat to your health or safety.

We will also share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we’re complying with federal privacy law. Additionally, we may be required to share information with law enforcement officials, health oversight agencies, or in the event of an administrative order.

6. How You Can Access, and Update or Correct Your Information

Upon request, we will provide you with a paper copy of your medical records and/or provide a summary of your health information. You may also make changes or updates by contact us at: California Health & Longevity Institute Two Dole Drive, Westlake Village, CA 91362 or call: (818) 575-8000. We may charge a reasonable cost-based fee for this service.

7. Children

Neither this website nor any part of it is intended for use by any child under the age of 13 years. We do not knowingly collect information from anyone who is under 13 years of age. In addition, this website does not sell or provide services, products, memberships or other items to persons under 18 years of age. If you are under 13 years of age, you do not have our permission to use this website, even under the supervision of your parent or guardian. If you are over 13 years of age but still under 18 years of age, you have our permission to use this website only if you are doing so under the supervision of your parent or guardian.

8. Changes to Privacy Policy

If this Privacy Policy changes, we will immediately post the changes on our website. Any change is effective immediately on being posted, unless otherwise stated as part of the change. A paper copy of our policy is also available upon request.

9. Complaints

We are required by law to maintain the privacy and security of your protected health information. We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.

If you feel we have violated your rights, please immediately contact our privacy officer, Jonathan R. Cole, M.D. at (818) 575-8000. Additionally, you may file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201.